Artificial Intelligence at work for airlines

You are part of it too

Most companies have a face recognition system to allow their employees into the offices instead of a security guard at the gates, which also allows them to manage attendance and see how often anyone goes in and out of the office. So, at some advanced airports, you will find machines instead of airline staff for check-in, so you will need good knowledge of English, though some airports will allow you to interact with their panels in other languages too. As most of you will be booking your flights online through your devices, you will already know the booking process yourself. All the data gathered through this activity will allow the airlines and Online Travel Agencies to predict, when a lot of people will want to fly and when not many will. Here, we suggest some uses of AI that are currently beneficial and its potential uses.

Automated Customer Service

Theoretically, everything in the world can be predicted, so the airlines will have a list of common questions that passengers before and after booking will have. So, instead of a person to answer your queries, where there can be comprehension issues, you will have a list of questions to choose from or the software will detect what you are after based on your inputs. The conversation with the chatbot will be logical and you will have solutions much quicker without any formalities that are part of human conversations. The AI will also update you about anything worthwhile you should know about the flights, like delays and the time you should reach the airports.

AI for flights

Now, managing the flights with the various input keys can be a complicated business for flights. The pilots need to be extra careful when the aircraft takes off into the air or when landing on the strip. While doing this, they will need to make sure that they keep a safe distance from the other aircraft, though that is the responsibility of the airport traffic control authorities, still being watchful will always keep you secure. While up in the sky, the pilots will need to take the aircraft to suitable heights and make sure that they are on the right path. This will seem like a lot of hard work, and now AI is in use to make the lives of pilots much easier, predicting what can happen and how to avoid difficult scenarios. Once in the sky, they can enter the destination and the computer will calculate the best route, so the co-pilot can look after the inputs while the pilots take a back seat. In other words, the AI will be like an extra co-pilot.

Making your flights safe and secure with AI

There are two threats that any flight can face, and these come from whether the travelers or what they will be carrying with them. So, the AI can check the backgrounds of the passengers to make sure that they don’t have a criminal background or a history of violence on the flights, it all will depend on how much data is shared by different organizations online. As for the carry bags, these are checked by scanners, which allow the security personnel to guess what is in them. As for the checked-in bags, with hundreds of passengers flying together, life will be much more difficult without the support of AI. The machines will have software with high-level algorithms to detect everything that is in your baggage, allowing everyone to have a safe flight. The AI will also detect that all parts of the aircraft are in perfect condition and suggest when anything needs maintenance.

AI making business decisions

In most companies, there are software to assist the accountants and the human resources personnel so they can make sure that the company credit doesn’t go into red and that they have the best people working for them. Now in the case of airlines, sitting with a calculator to do all the math can be very difficult, so software have been there for some decades to help them out and with AI you will able to predict the ways to earn the maximum profit while helping the maximum number of passengers. So, the software will calculate the most attractive air ticket rates and upgrade according to the number of passengers flying on every flight.

AI attracting more passengers

Whether you fly often or not, you may want to know what the flying experience will be like. So, there are 3-D animations that you can use to see where you will be sitting, what the views around you will be, and how comfortable you will be according to your body size and weight. This will allow you to choose the cabin you would like to fly in and what you wish to spend. There can also be virtual tours of the destinations where you will be going on holidays or for conventions and you will learn about the various activities without anything being explained to you.

Conclusion

Technology is here to help us, and the airlines are some of the most technically advanced organizations making the best use of these. Whether to make flying an enjoyable experience for both pilots and passengers or to make the best offers, AI has changed the way people travel, particularly with aircraft.